Privacy Statement

 1. General

Controller Coordinates (Impact Us Today)

 

BV Sustainable Impact
Professor Van Overstraetenplein 2
3000 Leuven, Belgium
Company number: BE 0683.710.636

 

Our Commitment To Your Privacy

 

At Impact Us Today, we want to treat your data with due care. This statement explains how we handle your personal data. We ask you to read it carefully so that you understand how and for what purpose we use your data. It also tells you how to exercise your privacy rights.

 

Changes to this Statement

 

We may update this privacy statement from time to time. The latest version is always available on our website: https://impactus.today/privacy-statement. In case of major changes, we will let you know via our website.

 

The law

 

We comply with legislation regarding the protection of personal data, including:

  • The General Data Protection Regulation (GDPR) of 27 April 2016, which aims to strengthen the protection of natural persons when processing personal data.
  • Any other relevant legislation.

 

Cookies

 

We recommend you also take a look at our cookie statement. There you will learn what cookies are, what cookies we use, how to change your preferences, and how we guarantee your privacy with our cookies. The cookie statement can be found on our website.

 2. Impact us today processes your personal data for various purposes

2.1. Processing personal data

 

Personal data refers to all data of a personal nature relating to you. That is, any information that allows to identify you directly or indirectly as a natural person. Impact Us Today will never collect more data than necessary for the purposes described in this privacy statement.

 

Impact Us Today may collect your personal data both directly from you and obtain it through certain third parties

 

Below is a non-exhaustive list of the personal data we may process:

 

  • First and last name;
  • Contact details: address details, telephone number and e-mail address;
  • Bank account number in the context of invoicing;
  • Other personal data that you actively provide e.g., by filling in a contact form on our website, in correspondence or by phone;
  • Information on the requested works (solar panels, battery, insulation, new windows, etc.);
  • Additional info on the desired works can be requested this could include, for example
    • Photos of the roof/facade/windows/rooms where the works are to be done
    • Photographs of specific technical installations (e.g. meter cupboard)
    • Scans of energy bill in context of consumption;
  • Contractor quotes;
  • Customer surveys;
  • IP address; internet browser and device type;
  • Data about your activities on our website;
  • Data about your browsing behaviour across different websites;
  • Whether you are a member of an organisation or not;
  • …

2.2. The different purposes

Impact Us Today’s processing of personal data is always based on one of the legal grounds of the General Data Protection Regulation (GDPR). For each of these legal bases, we provide below the purposes for which Impact Us Today uses your personal data.

2.2.1. Contractual obligations and provision of services

 

To accelerate the pace of home renovation, Impact Us Today provides businesses, cities and cooperatives (Partners of Impact Us Today ) with a website and online platforms so that citizens, members, employees or customers can connect with qualified contractors.

 

To provide these services, we need to collect data from you.

 

We can then pass this data on to contractors, for example, to contact you and provide you with a quote. Before Impact Us Today forwards your application to a contractor, we may need to process certain data and properly assess your eligibility to be matched with a contractor based on the information received.

 

From representatives of legal entities, Impact Us Today processes personal data for authentication of and communication (e.g. name, mail address and phone number) with the legal entity.

2.2.2. Consent

 

Impact Us Today requests your consent to process your personal data in certain cases. You can withdraw your consent at any time. If you withdraw your consent, we will stop all processing based on this consent. However, this does not affect the lawfulness of processing operations carried out with your valid consent before you withdrew it.

 

For example, we may ask your permission to send you certain commercial messages (e.g. a newsletter). In addition, in cooperation with our partners, we ask your permission to send push notifications. These notifications are intended to keep you informed about relevant information or offers.

2.2.3. Legitimate interest

 

Impact Us Today may process personal data if necessary to pursue its legitimate interests. They are driven by the need to operate as a business and to enable the development of new initiatives and their offering to customers. In doing so, Impact Us Today takes care to minimise the impact on your privacy. Should you nevertheless object to such processing, you can exercise your right to object.  Impact Us Today will always respect this objection unless there are compelling reasons not to do so.

 

Impact Us Today may use your personal data to optimise its organisation. In this context, personal data may, for example, be processed for internal reporting purposes. The use of your personal data to create studies, models and statistics for non – commercial purposes is another example.

 

Impact Us Today may also use the data you provide on the website for quality research in a broad sense and to gain more insight into the market. Furthermore, we use your personal data for statistical purposes. We also use this data to improve our website and develop new functionalities and services.

 

Impact Us Today is also committed to ensuring that your personal data is secure at all times. For example, IP addresses are used to detect and combat unauthorised use of the website.

2.2.4. Legal obligation

The processing of personal data may be necessary in the context of a legal obligation that Impact Us Today must comply with, such as tax laws, among others.

 3. Retention periods

 

The basic principle at Impact Us Today is that personal data should not be kept longer than necessary for the purpose of processing. The length of time your personal data are kept depends, among other things, on the type of personal data. In any case, they are never kept longer than the time necessary to achieve the purpose of processing. After the expiry of the period during which the data are kept, Impact Us Today will therefore delete your data.

 4. What rights do you have?

With regard to the collection and use of your personal data, you have the following rights:

 

  • Access: You can ask whether Impact Us Today processes personal data about you, for what purposes, what categories of personal data are processed, to whom this information has been disclosed and, where possible, how long the personal data is kept (or the criteria used to determine this period).
  • Copy and Rectification: You have the right to request a copy of the personal data being processed. In addition, you can have inaccuracies in your personal data corrected.
  • Objection: You may object to the processing of your personal data if Impact Us Today relies on its legitimate interest.
  • Erasure: You can request the deletion of your personal data.
  • Restriction: You can ask to restrict the processing of your personal data by Impact Us Today.
  • Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects on you or similarly significantly affects you.

 

To exercise these rights, please email hello@impactus.today from the e-mail address you used to contact us or your registration for our services. We may ask you to provide additional proof of your identity.

 

Impact Us Today will take the necessary action without undue delay and inform you within 30 days of the action taken (or lack thereof).

 5. Security

Impact Us Today takes appropriate measures to secure your personal data to avoid the following risks to the maximum extent possible:

  • The unauthorised access to or alteration of your data;
  • The inappropriate use or disclosure of your data;
  • An accidental loss of your data.

 6. Sharing personal data

Impact Us Today only shares your personal data as necessary to fulfil the purposes set out in this privacy statement. This includes sharing data with:

 

  • Partners and Subcontractors: For the provision of specific services or to integrate our platform, we may work with partners and subcontractors. This includes, for example, contractors to carry out work or external partners requesting integration of our platform. We share only strictly necessary data and also ensure that these parties also comply with privacy legislation.

 

  • KBC for communications within its services:

 

  • Processors: In some cases we use processors, which are companies that process personal data on our behalf. Think of a website maintenance service provider. We always enter into a processor agreement to ensure that the processing complies with the AVG and we keep our chain of trust strong.

 

  • Push Notifications: In cooperation with our Processors and as part of our services through our integrations of the Impact Us Today platform, we may send push notifications. For sending these push notifications, we rely on the execution of our agreement with the user of the Impact Us Today platform.

 

Impact Us Today will not provide personal data to other third parties unless required by law or you have given your explicit consent. This may, for example, be the case in the event of a court order or when necessary for the prevention or detection of criminal offences.

 7. Do you have a question or wish to make a complaint?

If you wish to respond to any matters in this privacy statement, you may contact Impact Us Today . The address and other contact details can be found under point 8.

 

You can also complain at any time to the Data Protection Authority at the following address:

 

Data Protection Authority
Pressstraat 35
1000 Brussels
Tel +32 2 274 48 00
contact@apd-gba.be

 

If you would like more info on complaints and the possible ways to appeal, we recommend you consult the following address of the Data Protection Authority: https://www.gegevensbeschermingsautoriteit.be.

 8. In conclusion

Impact Us Today may update its privacy statement at any time. Therefore, please check this privacy statement regularly. The most recent version can be found on our website. If you have any further questions, please feel free to email or contact us at the address below

 

BV Sustainable Impact

Professor Van Overstraetenplein 2

3000 Leuven

Belgium

 

hello@impactus.today